Google Admits Workers Listen To Private Audio Recordings From Google Home Smart Speakers

Google claims listening to recordings is 'critical' to improving its AI voice assistant

Google employees listen to customers’ audio recordings on Google Home smart speakers, the technology giant has admitted.

Language experts are employed to analyse “snippets” of recordings made by users, which Google claims helps improve its voice recognition technology.

This is then used to develop the Google Assistant artificial intelligence system, which is used in its Google Home smart speakers and Android smartphones.

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